Our shipping policy aims to provide you with a seamless and efficient delivery experience. We offer a variety of shipping options to suit your needs, including standard and express shipping. We strive to process and ship all orders within 24-48 hours of receipt, excluding weekends and holidays. Shipping times may vary depending on your location and the selected shipping method. You will receive a tracking number via email once your order has been shipped, allowing you to monitor its progress. We ship to most countries worldwide, however, certain restrictions may apply. Please note that we are not responsible for any delays or damages caused by unforeseen circumstances such as natural disasters, carrier delays, or customs inspections. We take pride in our commitment to delivering products in excellent condition. All orders are carefully packaged to prevent damage during transit. In the unlikely event that an item arrives damaged or is lost in transit, customers are encouraged to contact us immediately for assistance. We are committed to providing you with a positive and transparent shipping experience.
| Delivery Options | Delivery Times | Delivery Costs |
|---|---|---|
| Standard delivery | 2-3 Days | £3.50 |
| Next day delivery | 1 day | £5.99 |
We hope each purchase meets your needs however if for any reason you are not satisfied with your purchase, we would be happy to exchange any purchase within 14 days for UK from the original date of purchase. All purchases must be returned in its original condition. No Returns UNLESS your product is a faulty good.
To request an exchange, please contact us by filling out a
customer request form with all the necessary information.
All exchanges will be subject to stock availability. UK
exchanges may be subject to a delivery charge made payable by
the recipient. Once we have received your exchange request, we
will begin to process your exchange within 24-48 hours. Please
note exchanges are processed once we have received the product
and usually takes between 3-5 working days.
In the unlikelihood of a faulty product, international refunds may take up to 7 working days.
